Shipping and Payment Policy
At Wixson Honey, Inc., we strive to provide transparency regarding our shipping options, payment methods, and policies. Please review the following terms to ensure a smooth experience when shopping with us.
- International and Local Shipping Options
We offer shipping to both the United States and Canada. Shipping options and rates will be calculated during checkout, depending on your location and order size. - Supported Shipping Zones
We ship throughout the United States and Canada. Currently, we do not ship to other international destinations. - Shipping Costs and Changes
Shipping costs are determined based on the weight, size, and destination of the package. Shipping rates are subject to change, and any updates to shipping costs will be communicated to customers with notice. We do not offer free shipping. - No Refunds or Exchanges
All sales are final, and we do not provide refunds or exchanges. Please review your order carefully before completing the purchase. If your order arrives damaged or defective, please contact us for assistance in resolving the issue with the shipping carrier. - Order Processing and Delivery Times
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Standard delivery within the United States typically takes 3-7 business days, while shipping to Canada takes 5-10 business days. Expedited options may be available at checkout.
- Payment Options
We accept the following payment methods:- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- Digital Wallets: Apple Pay, Google Pay
Full payment is required for orders being shipped. If you choose local pickup, you may opt to pay in person upon collection. - Payment Requirements and Instructions
Payments must be made in full at the time of purchase for any orders being shipped. For local pickups, you may pay in person when collecting your order. Please note: Pricing may be subject to change for orders paid in cash upon self-pickup. Contact us for any payment-related concerns or questions. - Contact Information
If you have any questions about shipping, payment, or your order, please reach out to us at:
